Terms of Service

Carrie & Co Ltd Group Terms & Conditions

In using this website and making any purchases, you are deemed to have read and agree to the following terms and conditions:

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and any or all Agreements: “Customer”, “Member”, “You” and “Your” refers to you, the person accessing this website and accepting the Company’s terms and conditions. “The Company”, “Ourselves”, , “We” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Customer and ourselves, or either the Customer or ourselves. “The Membership” refers to our membership subscription service, The Members’ Club.

All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer in the most appropriate manner, whether by formal meetings of a fixed duration, or any other means, for the express purpose of meeting the Customer’s needs in respect of provision of the Company’s stated services/products, in accordance with and subject to, prevailing English Law. Any use of the above terminology or other words in the singular, plural, capitalisation and/or he/she or they, are taken as interchangeable and therefore as referring to same.

Confidentiality

We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by this Company will only be in connection with the provision of agreed services and products.

Disclaimer

Exclusions and Limitations

The information on this web site is provided on an “as is” basis. To the fullest extent permitted by law, this Company:

  • excludes all representations and warranties relating to this website and its contents or which is or may be provided by any affiliates or any other third party, including in relation to any inaccuracies or omissions in this website and/or the Company’s literature;
  • and excludes all liability for damages arising out of or in connection with your use of this website. This includes, without limitation, direct loss, loss of business or profits (whether or not the loss of such profits was foreseeable, arose in the normal course of things or you have advised this Company of the possibility of such potential loss), damage caused to your computer, computer software, systems and programs and the data thereon or any other direct or indirect, consequential and incidental damages.

This Company does not, however, exclude liability for death or personal injury caused by its negligence. The above exclusions and limitations apply only to the extent permitted by law. None of your statutory rights as a consumer are affected.

The Female Entrepreneur Association - The Members’ Club

What is it?

The Members’ Club is a network of courageous and ambitious women who are on a mission to create wildly successful businesses. Members are business owners, or individuals who hope to set up in business. As part of a paid for subscription, members are provided with access to a number of business and training resources. The Members’ Club includes members from across the world and comprises of women and individuals who identify as women.

Our aim is that through the use of our expert resources and with the support of our community of members, you’ll have the tools that you need to grow a successful business.

What do you get?

The Members’ Club is a group membership with access to resources. There are no 1:1 elements. When you subscribe to the membership, you’ll get instant access to a range of business resources such as:

  1. Over 50 business classes
  2. Live events and workshops, delivered virtually
  3. An accountability partner
  4. Virtual meet-ups and networking opportunities
  5. Access to a business community with a listing in our members’ directory
  6. Co-working opportunities

Payment

Members can join The Members’ Club via a monthly or annual paid subscription. Members are required to pay for their membership at the time of purchase and then, for monthly subscribers, every month thereafter on the same date each month. Annual subscribers are charged on the same date each year. You are required to ensure that your payment method stays up-to-date. We may terminate your membership and remove you from all our Female Entrepreneur Association and Carrie & Co. platforms if your payment fails and we are unable to contact you to collect this.

If we are unable to process your membership payment successfully, our system will usually retry every 3 days using the existing payment method you added. We reserve the right to manually retry this payment(s) at any time on your existing payment method – or any new payment methods that you add to your account – to process any outstanding debts.

Female Entrepreneur Association is not liable for any late payment fees or reclaimed failed payments by PayPal. For members making their monthly membership payment through PayPal, it is your responsibility to ensure your bank card details are correct and up to date, to do this you can follow the steps on the PayPal site here. Should you cancel your membership with the FEA, it is your responsibility to ensure your recurring payment is cancelled with PayPal directly to save any future payments being taken by PayPal, you can do this with PayPal here.

Please make yourself aware of PayPal’s Privacy Policy if this is your chosen payment gateway for your membership.

The Female Entrepreneur Association does not accept payment in the form of cheques. Consequently, all purchases and agreements entered into will cease with immediate effect until such time as any and all outstanding monies are recovered in full.

Cancellation Policy and Refunds Policy

Trial Membership:
You may cancel your trial membership at any time by emailing our support team at [email protected], giving 3 DAYS NOTICE to cancel your account.

You must close your membership before your renewal date in order to prevent any charges on your account. FEA does not offer refunds if the account is not closed in time. You can cancel your membership by clicking on your profile icon & ‘cancel membership’.

Standard Membership:
You may cancel your monthly membership at any time by emailing our support team on [email protected] giving 7 DAYS NOTICE to cancel your account.

As a new member, you may cancel your monthly membership and request a full refund within your first 14 days of joining the membership for the first time on a monthly membership only, this is our money-back guarantee. This excludes new members joining on an annual membership. Outside of your first 14 days, we don’t offer refunds, but you can still cancel your monthly membership at any time.

Existing or returning members, who have joined again, may cancel their membership via the same methods as mentioned above, however, payment will not be eligible for a refund, you will continue to have access to the membership until your cancellation takes effect on the day or so before your next billing date.

For annual subscriptions, you may cancel your membership at any time, meaning it will not renew after the initial 12 months. We do not offer refunds on annual membership subscriptions.

If you have signed up to the monthly membership subscription and would like to switch to an annual membership, our team will be happy to help transfer this for you. Please allow at least 3 days prior to your monthly billing date for us to process the change from a monthly to annual membership in time. Switching from an annual membership to monthly membership is not possible during your first 12 months, however if at the end of your 12 month membership you would prefer to pay monthly instead, our team can happily help you with this.

Conduct of Members

It is requested that at all times your behaviour towards others is polite and respectful. We will not be held responsible for the behaviour or actions of any other members. Should your behaviour be deemed offensive or inappropriate, we reserve the right to remove you from the membership with immediate effect.

We ask that all members in the Membership respect the rights of others in respect of their behaviour and privacy. We will not be responsible for the actions of any members, including for any disclosures made by any members based on information which has been shared within the membership.

Disclaimers

The aim of the Membership is to provide you with the information and tools which you need to create and run your business. As a business owner, your business is individual and personal to yo,u and whilst the strategies and techniques which we will provide are tested, it is not intended that you will watch a video or read a workbook and that you will instantly turn a profit overnight.

We make no guarantees or claims as to the success of any member. Each individual is unique and their business and processes are unique to them. The aim is that by working through the training material and resources and taking advantage of all of the elements which the Membership has to offer, you will have new information, strategies and techniques to create a successful business.

From time to time, we will share testimonials and success stories. Not all Members achieve the same level of revenue success; some members will not generate any revenue. We cannot guarantee any specific level of success or income. You should not rely on any results shared or any testimonials as an indication of what success you may create.

All information provided will be general information and guidance and will not be bespoke advice. We are not responsible for any action or inaction which you take as a result of the information within the Membership. We are not responsible for any loss of opportunity or any investments which you make.

No content in this Membership should be construed as medical advice, whether mental or physical. If you believe that you require medical attention, you should seek assistance from a medical professional immediately. No content within this Membership shall be construed as financial or legal advice. Should you need financial or legal support you should seek advice from a professional based in your jurisdiction.

From time to time, we may provide training and resources from third-party experts. Whilst these experts are carefully selected, we provide no guarantees or representation that the information that third-party experts provide is accurate. Should you wish to work with an expert whom you are introduced to via the Membership, then you do so at your own risk and you should complete your own due diligence. We provide no representations or warranties in respect of any experts. Should there be a referral or commission agreement in place with any experts that will be transparently disclosed.

Intellectual Property

All products and materials within the Membership will always remain the property of the business and are not to be reproduced or distributed. You have the right to use the materials as learning tools but you are not permitted to duplicate or provide copies to third parties. We retain and reserve all of our copyrights.

General

We intend to rely on the written terms set out in these terms and conditions for the services that we provide to you in the delivery of the membership. These written terms shall constitute the entire agreement between us.

Should there be any conflict between these terms and any payment gateway, these terms shall prevail.

We may update these terms and conditions from time to time for legal or regulatory reasons or to allow the proper operation of your service. Any changes will be notified to you as soon as possible.

If any provision or part-provision of these terms and conditions is or becomes invalid, illegal or unenforceable, it shall be deemed modified to the minimum extent necessary to make it valid, legal and enforceable. If such modification is not possible, the relevant provision or part-provision shall be deemed deleted. Any such modification or deletion shall not affect the validity and enforceability of the rest of these terms and conditions.

Courses:
The Company, from time to time, provides various courses, programs, and associated material for sale separately to the membership. By purchasing these products, you are given immediate lifetime access to all the content for our courses, programs, and associated material (collectively the “Courses”) for your own personal or internal business use. Except as otherwise provided, you acknowledge and agree that you have no right to modify, edit, copy, reproduce, create derivative works of, reverse engineer, alter, enhance or in any way exploit any of the Courses in any manner.

By ordering our Courses, you agree that the Courses you purchase or download may only be used by you for your personal or business use and may not be sold or redistributed without the express written consent of the Company. You shall not create any derivative work based upon the Courses and you shall not offer any competing products or services based upon any information contained in the Courses. Not following the above shall be a breach of these terms and conditions.

No refunds are given for a Course you have ordered, as you shall be immediately granted instant lifetime access to the course materials, and we cannot reverse this access. We clearly lay out what you will be getting from a particular course on the sales page before purchase, this will give you a full understanding of what to expect within the course. If you have any queries regarding any Courses, you can contact [email protected] prior to purchase.

Product Bundles:
Upon cancellation, any bundle purchase combining any of our subscription products must be cancelled in full, even in the event you may want to keep only one of the subscriptions. Our team will be happy to help you sign up to an individual subscription at the non-bundle price. Please contact [email protected].

SMS Communications
*You can cancel the SMS service at any time. Simply text “STOP” to the shortcode. Upon sending “STOP,” we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you.

*If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]. Carriers are not liable for delayed or undelivered messages.

*As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider.

*For privacy-related inquiries, please refer to our privacy policy.

FOR EDUCATIONAL AND INFORMATIONAL PURPOSES ONLY

The information contained on this Website and the resources available for download through this Website are for educational and informational purposes only. The information contained on this Website and the resources available for download through this Website is not intended as, and shall not be understood or construed as legal, financial, tax, medical, health, or any other professional advice.

Log Files

We use IP addresses to analyse trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. Additionally, for systems administration, detecting usage patterns and troubleshooting purposes, our web servers automatically log standard access information including browser type, access times/open mail, URL requested, and referral URL. This information is not shared with third parties and is used only within this Company on a need-to-know basis. Any individually identifiable information related to this data will never be used in any way different to that stated above without your explicit permission.

Cookies

Cookies provide information regarding the computer used by a visitor. We may use cookies where appropriate to gather information about your computer in order to assist us in improving our website.

We may gather information about your general internet use by using the cookie. Where used, these cookies are downloaded to your computer and stored on the computer’s hard drive. Such information will not identify you personally; it is statistical data which does not identify any personal details whatsoever.

You can adjust the settings on your computer to decline any cookies if you wish. This can be done within the “settings” section of your computer. For more information please read the advice at AboutCookies.org.

Links from this website

We do not monitor or review the content of the other party’s websites which are linked to from this website. Opinions expressed or material appearing on such websites are not necessarily shared or endorsed by us and should not be regarded as the publisher of such opinions or material. Please be aware that we are not responsible for the privacy practices, or content, of these sites. We encourage our users to be aware when they leave our site & to read the privacy statements of these sites. You should evaluate the security and trustworthiness of any other site connected to this site or accessed through this site yourself, before disclosing any personal information to them. This Company will not accept any responsibility for any loss or damage in whatever manner, howsoever caused, resulting from your disclosure to third parties of personal information.

Copyright Notice

Copyright and other relevant intellectual property rights exist on all text relating to the Company’s services and the full content of this website.
This Company’s logo is a registered trademark of this Company in the United Kingdom and other countries. The brand names and specific services of this Company featured on this web site are trademarked.

Communication

We have several different email addresses for different queries. These, & other contact information, can be found on our Contact Us link on our website or via Company literature or via the Company’s stated telephone, facsimile or mobile telephone numbers.

Force Majeure

Neither party shall be liable to the other for any failure to perform any obligation under any Agreement which is due to an event beyond the control of such party including but not limited to any Act of God, terrorism, war, Political insurgence, insurrection, riot, civil unrest, act of civil or military authority, uprising, earthquake, flood or any other natural or man-made eventuality outside of our control, which causes the termination of an agreement or contract entered into, nor which could have been reasonably foreseen. Any Party affected by such event shall forthwith inform the other Party of the same and shall use all reasonable endeavours to comply with the terms and conditions of any Agreement contained herein.

Waiver

Failure of either Party to insist upon strict performance of any provision of this or any Agreement or the failure of either Party to exercise any right or remedy to which it, he/she or they are entitled hereunder shall not constitute a waiver thereof and shall not cause a diminution of the obligations under this or any Agreement. No waiver of any of the provisions of this or any Agreement shall be effective unless it is expressly stated to be such and signed by both Parties.

General

The laws of England and Wales govern these terms and conditions. By accessing this website and using our services/buying our products you consent to these terms and conditions and to the exclusive jurisdiction of the English courts in all disputes arising out of such access. If any of these terms are deemed invalid or unenforceable for any reason (including, but not limited to the exclusions and limitations set out above), then the invalid or unenforceable provision will be severed from these terms and the remaining terms will continue to apply. Failure of the Company to enforce any of the provisions set out in these Terms and Conditions and any Agreement, or failure to exercise any option to terminate, shall not be construed as a waiver of such provisions and shall not affect the validity of these Terms and Conditions or of any Agreement or any part thereof, or the right thereafter to enforce each and every provision. These Terms and Conditions shall not be amended, modified, varied or supplemented except in writing and signed by duly authorised representatives of the Company.

90-Day Money Back Guarantee

*The guarantee applies for both monthly and annual subscriptions. We don't guarantee that you will have generated $10k in revenue in any month of the 90 day sprint, what we guarantee is that we'll provide you with the support and framework to set up the $10k month system by the end of the 90 day period. Your success is not guaranteed and the results that you will achieve are dependent on a number of factors including the time that you invest, any prior knowledge and your particular product or service and the market conditions surrounding it. We will give you all of the tools and guidance that you need to start from the beginning, however, we do not guarantee that you will generate $10k in revenue at any point within the sprint. The 90 days starts on the date when you make your subscription. This guarantee is separate from your right to a refund. If you change your mind within the first 14 days of making your purchase you can request a full refund, within that period. If you have any questions about our guarantee, or any other element of our services, please get in touch with us and ask our team before purchasing.

Marketplace

After you purchase a listing on the FEA Marketplace, you may cancel and request a full refund within 7 days of joining the Marketplace for the first time. Outside of your first 7 days, we don’t offer refunds, but you can still cancel your annual membership at any time. Your cancellation will take effect on the day or so before your next billing date.

Notification of Changes

The Company reserves the right to change these conditions from time to time as it sees fit and your continued use of the site will signify your acceptance of any adjustment to these terms. If there are any changes to our Privacy Policy, we will announce that these changes have been made on our home page and on other key pages on our site, however, we encourage visitors to our website to check our policies available for changes. If there are any changes in how we use our site customers’ Personally Identifiable Information, notification by email will be made to those affected by this change. You are therefore advised to re-read this statement on a regular basis.

These terms and conditions form part of the Agreement between the Customer and ourselves. Your accessing of this website and/or undertaking of purchase, membership or Agreement indicates your understanding, agreement to and acceptance of the Disclaimer Notice and the full Terms and Conditions contained herein. Your statutory Consumer Rights are unaffected.

© Female Entrepreneur Association 2025 All Rights Reserved

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